Kick-off
Welcome, workshop structure, benefits and expected outcomes. Optional pre-work tasks and inspirations.
Management & Leadership
First Time Manager
“Growing a(long the) way”, a short learning journey that give new managers the tools and the space to practice before the stakes are real.
The business challenge
Why organizations ask for this
New managers are promoted for individual excellence and then left to improvise the hardest transition of their career, usually while still doing their old job. The habits formed in the first year persist for a decade.
Approach & methodology
How the programme actually runs
4 days in 2 modules + follow-up · Face-to-face or online · follow-up 1.5 h online · RO / EN
Module 1, session 1: Emotional intelligence
Growth versus fixed mindset, the four pillars of emotional intelligence, leading with empathy.
Module 1, session 2: Management fundamentals
The mindset change from individual contributor to team manager, my role in the company, the employee cycle, situational leadership, stages of team development, delegation.
Module 1, session 3: Retention: motivation & engagement
The SCARF model and social needs, the three pillars of motivation, circles of influence and control.
Time to experience
Identify the real moments to apply the tools between modules.
Module 2, session 4: One-to-one conversations
Active listening and assertiveness, questioning skills, types of meeting.
Module 2, session 5: Feedback time
Mindset for one-to-ones, the SBI feedback tool, managing difficult performance conversations.
Module 2, session 6: Managing conflicts
Personality types in the team, conflict situations and strategies, non-violent communication principles.
Follow-up
One 1.5-hour online session, what went well and even better if.
Competencies built
What participants can do afterwards
Team leadership
Make the shift from doing the work to being accountable for it.
Feedback
Give it soon enough to matter, using SBI rather than a general impression.
Delegation
Hand out work with the context and the authority needed to finish it.
Time management
Protect the time management actually requires, instead of squeezing it in.
Motivation
Use SCARF to read what a person needs before deciding how to respond.
Expected business outcomes
What the organization should see
Faster transition from individual contributor to effective manager
Improved team engagement and clarity
Consistent performance delivery from new managers
Schedule & format
Practical details
Audience
Newly appointed managers and high potentials
Duration
4 days in 2 modules + follow-up
Format
Face-to-face or online · follow-up 1.5 h online · RO / EN
Measurement
Kirkpatrick L1–L4
FAQ
Frequently asked questions
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Start a conversation
Book a strategic discussion about First Time Manager
If you are exploring how capability building can strengthen performance across your organization, we can help you identify where the greatest opportunities for impact lie and what capabilities matter most in your specific context.
Our first conversation is exploratory. We look at your business priorities, current challenges and organizational maturity to identify where capability development could create the most meaningful and measurable value.