Management & Leadership
Leadership that is practised, not attended. We build the everyday behaviours that turn managers into multipliers of the people around them.
Expertise
Capabilities
Built on one operating principle: a programme is a journey with practice, reinforcement and a measurement moment, not a day in a room.
Core capabilities
From training to capability building
Sales & Customer Experience
Commercial capability built on the customer's business case, not on the seller's product pitch and a service experience that earns the next conversation.
Self Awareness & Personal Development
The inner work that makes the outer work possible: energy, mindset, emotion and attention, treated as capabilities rather than personality traits.
Communication
The behaviours that make collaboration possible: being understood, handling difference, and having the conversation everyone has been avoiding.
High Impact Skills
The cross-functional skills that make professionals effective regardless of disciplin: thinking, deciding, planning and delivering.
L&D Technology
The platforms that carry capability building between the sessions: reinforcement, practice and measurement, not another content library.
Our methodology
The High Performance Learning Journey
Developed with Robert Brinkerhoff, one of the leading international experts on effective learning and the evaluation of training effectiveness. Workshops are for practice, not for teaching. Everything around them exists so the behaviour survives the walk back to the desk.
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Personal commitment to the journey
A motivated person works hard at their own development. This first step needs management involvement and a picture of personal success. How it feels, how it looks, which behaviours produce it. The method used here is coaching.
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Building the knowledge foundation
Each participant receives exactly the minimum information needed to raise performance, and no more, acquired through individual study. The webinars and in-room sessions of an HPLJ are dedicated to practice, not to teaching.
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Developing and practising skills
The step where new behaviours are tested repeatedly and feedback is used as the instrument that raises performance.
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Consolidating results
The final step: newly learned skills are tested in the working environment and developed continuously through several methods, carried by the PROMOTE platform.
CLASSIC TRAINING Event-based training
2.5 in 10 participants improve their performance and sustain it
HPLJ High Performance Learning Journey
6 in 10 participants improve their performance and sustain it
Kirkpatrick research: in classic event-based training, only 2.5 participants out of 10 improve their performance and sustain it. In a High Performance Learning Journey the same research puts it at 6 in 10.
Marco Polo CEE
More than just experience
We deliver across the European Union, the United States, the Middle East and Northern Africa, from six offices on three continents.
Years of practice
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Start a conversation
Let's talk about the impact our solutions can have for you, your organization and your community.
If you are exploring how capability building can strengthen performance across your organization, we can help you identify where the greatest opportunities for impact lie and what capabilities matter most in your specific context.
Our first conversation is exploratory. We look at your business priorities, current challenges and organizational maturity to identify where capability development could create the most meaningful and measurable value.