How we work

Our methodology

The High Performance Learning Journey: an evidence-based framework that treats a programme as a sequence of activities across a whole journey, not as an event with a start and an end date.

Our methodology

The High Performance Learning Journey

Developed with Robert Brinkerhoff, one of the leading international experts on effective learning and the evaluation of training effectiveness. Workshops are for practice, not for teaching. Everything around them exists so the behaviour survives the walk back to the desk.

  1. Personal commitment to the journey

    A motivated person works hard at their own development. This first step needs management involvement and a picture of personal success. How it feels, how it looks, which behaviours produce it. The method used here is coaching.

  2. Building the knowledge foundation

    Each participant receives exactly the minimum information needed to raise performance, and no more, acquired through individual study. The webinars and in-room sessions of an HPLJ are dedicated to practice, not to teaching.

  3. Developing and practising skills

    The step where new behaviours are tested repeatedly and feedback is used as the instrument that raises performance.

  4. Consolidating results

    The final step: newly learned skills are tested in the working environment and developed continuously through several methods, carried by the PROMOTE platform.

Why the journey matters

The gap between attending and doing

The same content, delivered three different ways, produces radically different transfer into practice.

 

CLASSIC TRAINING Event-based training

2.5 in 10 participants improve their performance and sustain it

HPLJ High Performance Learning Journey

6 in 10 participants improve their performance and sustain it

Kirkpatrick research: in classic event-based training, only 2.5 participants out of 10 improve their performance and sustain it. In a High Performance Learning Journey the same research puts it at 6 in 10.
The five factors an HPLJ optimises
On-the-job applicability
Management involvement
Social learning
Journeys that run over time
Business impact
PROMOTE

The platform that carries the journey

Programmes run through PROMOTE: know-how transfer modules, social interaction, gamification principles, and individual or group assignments. It works on four principles.

Management involvement

PROMOTE shows managers when they are most needed and how best to intervene in the process.

Social learning

Participants share experience and best practice, reflect and collaborate, which is where most of the transferable insight actually comes from.

Effective learning

It shifts attention from learning in a classroom to practice on the job: higher motivation, higher engagement, lower training cost, better results.

Monitoring and improvement

Programmes can be steered toward their objectives by acting on deviations early and reinforcing what is working.

Measuring success

The Kirkpatrick model, all four levels

Most providers stop at level one. Level four, the participant’s own manager assessing whether the behaviour changed, is the only one a sponsor actually cares about.

Reaction

Feedback collected from participants after the sessions: engagement and satisfaction.

Knowledge

Online questionnaire testing the acquisition of the specific content.

Behaviour

Self-assessment questionnaire against the competencies the programme targets.

Manager assessment

The participant's manager evaluates the same competencies. The honest number.

Every programme is a change project

What happens before the first workshop

Business people having fun and chatting at workplace office
Start a conversation

Let's talk about the impact our solutions can have for you, your organization and your community.

If you are exploring how capability building can strengthen performance across your organization, we can help you identify where the greatest opportunities for impact lie and what capabilities matter most in your specific context.
Our first conversation is exploratory. We look at your business priorities, current challenges and organizational maturity to identify where capability development could create the most meaningful and measurable value.